Ongoing support, so it keeps working.
The systems your work depends on need looking after. We keep an eye on what we’ve built, so it doesn’t quietly break three months later.
Book a free 30-minute callWhat is it?
Ongoing support means we look after what we’ve built once it’s in daily use. We monitor it, fix it when something changes, improve it as your business changes, and train new people on your team. It’s agreed separately, after the build, and it’s your choice whether to have it.
What it can do.
Monitoring
We keep watch on the systems we’ve built and the tools they connect to.
Fixes
When a connected tool changes or something stops working, we put it right.
Improvements
As your business changes, we adjust what we’ve built so it keeps fitting the way you work.
Training
New starters and changing roles are covered, so the know-how doesn’t live with one person.
Our approach.
- The people who built it are the people who look after it.
- It’s agreed separately, once you’ve seen the build working.
- Your team is trained, so nothing depends on one person remembering how it works.
How we work.
Three stages. You decide after each one whether to go on.
- FindA Fit checkA paid look at how your business runs, ending in a written plan with a price for anything worth building.How the Fit check works
- BuildBuilt around your toolsAssistants, automation and software that fit the way you already work.How we build
- RunOngoing supportWe monitor, fix and improve what we’ve built, and train your team.How ongoing support works
Plain answers.
More in the full list of questions, or read how an AI automation agency works.
Do we have to have ongoing support?
No. It’s your choice, and it’s agreed separately, after the build.
What happens if something breaks?
We fix it. Keeping watch on what we’ve built, and putting it right when something changes, is what ongoing support is for.
We also build.
- AI assistants and agentsAI that drafts, sorts and summarises routine work, and agents that carry a task through several steps.
- Workflow automationThe routine steps between your tools happen on their own, so details are entered once.
- Custom AI softwareDashboards, planners and internal tools built around how you work, with AI where it helps.
Book a free 30-minute call.
On Google Meet, with Jacob. Tell us about one job that takes more effort than it should, or how a normal week goes.
Pick a timeOr email jacob@propelai.co.uk