Privacy Policy

Last updated: 25 February 2026

Propel AI Ltd (“we”, “our”, or “us”) operates propelai.co.uk. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you use our contact form, we collect:

  • Your name
  • Email address
  • Business or company name
  • Your message

We may also collect basic analytics data (page views, referral source) through privacy-respecting analytics tools. No cookies are used for tracking.

2. How We Use Your Information

We use the information you provide solely to:

  • Respond to your enquiry
  • Assess whether our services are a good fit for your business
  • Send follow-up communications related to your enquiry (with your consent)

Our lawful basis for processing is legitimate interest (responding to business enquiries) and consent (for any marketing communications).

3. Data Retention

We retain contact form submissions for up to 12 months after your last interaction with us. After this period, your data is securely deleted.

4. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. Your data may be processed by our email and hosting providers (e.g. Vercel, Resend) as necessary to deliver our services.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Lodge a complaint with the Information Commissioner's Office (ICO)

6. Contact Us

For any data protection queries or to exercise your rights, contact us at: jacob@propelai.co.uk