For property maintenance firms
Less chasing for property maintenance firms
Reactive repairs land on top of planned works. Access falls through, parts are late, tenants reschedule and landlords want updates. We help property maintenance businesses keep jobs, operatives, tenants and suppliers in step.
In short
Propel helps property maintenance firms with job scheduling and dispatch, keeping tenants and landlords updated, getting job details and photos back from site, and closing jobs so invoicing can follow. We look at how your jobs run from start to finish, then put practical changes in place.
Sound familiar?
Moments that eat into the day
Examples rather than a diagnosis. Every business runs differently, which is why we start by looking at how yours works.
A tenant can’t do Tuesday
Rebooking means calls to the tenant, the operative and the parts supplier, then an update for the landlord.
What could help: Change the appointment once and everyone affected is told.
Photos from site are stuck in WhatsApp
Before-and-after photos are useful evidence, but they’re on someone’s phone, not with the job.
What could help: Photos and notes from site attached to the job automatically.
Jobs are done, but not closed
The work is finished, but the job isn’t marked complete, so the invoice waits.
What could help: A quick way to close the job from site, so invoicing follows.
A landlord wants an update
Someone has to find out where each job is before they can reply.
What could help: A clear status for every job that’s easy to share.
Where we’d usually start
How we help property maintenance firms
We always start with how your work actually runs. These are the areas that most often make the biggest difference.
- Job scheduling and dispatchOne schedule the office and field team can rely on, where a change reaches everyone it affects.
- Connecting your business softwareQuoting, jobs, CRM and accounts passing details to each other, so nobody re-keys them.
- Reporting and management informationRegular reports that mostly put themselves together from the records you already keep.
How it works
Understand first, then do the work
We talk
A 30-minute call about how your operation works and what you’d like to be easier.
We look at how the work runs
We spend time with you and the people doing the work, and look at the tools, sheets and messages you use day to day.
We agree what to change
We suggest what would help most, in plain terms, with what’s involved and what it would cost, before anything starts.
We put it in place
We set things up, connect and build what’s needed, show your team how it works and adjust it once it’s in daily use.
Can you help us manage reactive and planned work together?
Yes. We look at how both kinds of work are booked and assigned, then set up scheduling that makes it easy to fit reactive jobs around planned works without losing track of either.
Can landlords and agents get updates automatically?
Where it helps, yes. Once job statuses are recorded properly, updates can be sent automatically or prepared for someone to check.
Do you work with our existing job management software?
Yes. Many firms already use a job management tool that could do much more with better setup or connections, so that’s where we start.
Running a property maintenance firm? Let’s talk.
Book a 30-minute introductory call. Bring an example of something that takes more effort than it should, or just tell us how a normal week goes.