The business runs through you
Approvals, exceptions and handovers still depend on you, or one or two key people, remembering what happens next. Hiring, holidays and growth all get harder — and a week off is never really a week off.
When your team spends more time chasing updates than moving work forward, the systems need attention. We help businesses in Hull connect their tools, reduce repetitive admin and get a clearer view of the work.
Book a discovery callCopy it across
Chase the handover
Check it again
When orders, dispatch, customer updates and finance use separate records, someone has to join them up. We help Hull businesses reduce that repeated handling and give office and operational teams a clearer picture of the work.
Approvals, exceptions and handovers still depend on you, or one or two key people, remembering what happens next. Hiring, holidays and growth all get harder — and a week off is never really a week off.
The same job, order or customer gets typed into a quoting tool, a job tracker, the finance system and a couple of spreadsheets. Good people spend the day moving data between apps instead of doing the work you actually pay them for.
Enquiries and quotes arrive by email, phone, form and the yard with no single owner. Response times stretch, follow-up runs on memory, and work you'd all but won quietly goes elsewhere.
Someone rebuilds the same spreadsheet just to understand the week. By the time the numbers are visible, the missed follow-ups, the delays and the leaked margin have already happened.
Start with what is slowing the team down. We agree the scope, connections and checks before building.
New work arrives by email, phone, form and word of mouth with no single owner. We route it to the right person, chase it on a sensible cadence and report on it, so far fewer opportunities slip.
The handoffs that move by copy-paste today — quote to order, order to despatch, despatch to invoice — happen on their own. The ai automation that quietly removes the admin tax between steps, so nothing waits for someone to re-type it.
Instead of chasing exports at month-end, the key numbers — jobs, orders, capacity, margin — pull into one dashboard. You spot the bottleneck as it forms, not after it's cost you.
Recurring reports for customers, regulators or your own management build from the live record instead of a week of manual stitching — useful when a customer or compliance audit lands along the Humber.
Connect scheduling, delivery, field jobs and invoicing so work flows from yard to office without anyone re-keying it — useful for logistics, distribution and field service across Hull and East Yorkshire.
When off-the-shelf assumes a business you don't run, we build around your real process. Custom software development in Hull on a fixed scope and fixed price, agreed before we start — bespoke software in Hull, and an ai consultancy in Hull that talks like a builder.
Bring your goals, frustrations or a project idea to a free discovery call. You don’t need a technical brief.
We work through the requirements, supported connections and exceptions, then set out the scope and responsibilities.
We check the agreed workflow, include human review where needed, and hand over with practical guidance.
We work with businesses across Hull and the towns around it, from the docks and the bank out into East Yorkshire.
Find your areaStart with maintained workflow management software if it supports your job stages, approvals and reporting without extensive workarounds. Consider a custom build when specific exceptions, permissions or handoffs between the CRM, job system and finance package are the main cost. Compare configuration, integration, migration, training and ongoing support before deciding. Propel can assess one workflow before you commit to implementation.
Record a baseline for one process: jobs completed, handling time per job, time waiting for approval, rework and missed handoffs. Test the proposed workflow on representative cases, including duplicates, missing data and failed connections. Compare the same measures after launch, include ongoing software and support costs, and keep a person responsible for exceptions. These are acceptance criteria to agree, not promised savings.
Yes. The whole point is to connect the tools you already have — CRM, finance, job tracking, spreadsheets — so data is entered once and flows through, instead of your team re-keying it. We only replace something when you've genuinely outgrown it, and there's no need to pull the floor out from under the team.
We don't do big-bang rollouts. We start with the one workflow costing you the most, scope it at a fixed price before any work begins, and deliver it alongside the running business. Smaller builds run from a couple of weeks to around six, depending on scope, so you see payback in weeks, not a budget disappearing into a multi-year project.
It integrates. The point is to keep your systems in sync so nobody enters the same job twice. We connect to what you run and only replace what you've genuinely outgrown — no rebuild required, and no need to stop what's working.
We start with your business, agree a scope we can test and explain what your team needs to provide. Our reporting example uses fictional information to show how we approach missing updates, conflicting records and human review. Your proposal sets out responsibilities, ownership and handover before work starts.
Every build is scoped from the Operational Systems Audit and quoted at a fixed price before any work starts. No packages, no open-ended day rates, no surprises — you see the price and the likely payback before you commit a penny, and you own what we build.
Yes. Everything is controlled and visible by design — clear permissions, full audit trails, human-in-the-loop and UK data-protection, with no black box. You always know what the workflow did and why, which matters the day a customer or regulator asks.
Compare an existing product with a custom tool using the workflow, exceptions, ownership and integration requirements.
Follow a fictional reporting workflow with visible gaps and human review.
A free 30-minute conversation about what you want to improve and where we might be able to help.
Book a discovery call