For Glaziers and Glass Specialists
A window is smashed. A business is exposed. A homeowner needs their property secured now. They call a glazier. If you cannot answer immediately, they call the next one -- and you lose not just that job but every future job from that customer.
Propel fixes this. Our AI receptionist answers every call, 24/7, captures the emergency details, qualifies the urgency, and routes it to you immediately. You control which jobs to take and when.
When a window is broken, customers are in crisis mode. They need a glazier now. They call the first one who answers, and they stay with that glazier for all future work. Miss the call, and you miss the customer -- possibly for years.
Evening and weekend callouts are not just emergency work -- they are relationship-building opportunities. Every customer you help out of hours becomes a long-term account. But only if you answer the call.
Broken windows, shattered glass, storm damage -- high-urgency jobs worth GBP 150-400 per call-out
Shops, offices, schools -- properties that need to be secured fast, with professional-grade response
Non-emergency replacement windows -- still time-sensitive, often leads to larger work
Loss adjusters and insurance companies need fast, reliable glaziers they can call 24/7
Propel AI answers every call, 24 hours a day, 7 days a week -- including bank holidays, Christmas, and the middle of the night. It captures the location, property type, damage description, and urgency level, and routes the call to you within seconds.
The AI answers immediately, every time, 24/7. When a customer is in crisis, the first voice they hear is yours -- professional, calm, and ready to help.
Location, property type, window dimensions, damage description, access requirements -- the AI collects everything you need to arrive prepared.
When the job is urgent -- shattered glass, exposed property, security risk -- the AI routes the details to you by text and can include your direct number for immediate callback.
Emergency glazing does not keep business hours. Propel covers every hour of the year, capturing every enquiry while you sleep or are on another job.
Commercial properties -- shops, offices, schools, warehouses -- need a glazier they can call whenever something breaks. Reliable 24/7 coverage builds long-term commercial accounts.
Being the glazier who always answers builds a reputation with insurance assessors and loss adjusters. They recommend you to every customer they handle.
58%
of emergency glazing calls are made outside standard working hours
73%
of customers who do not reach a glazier immediately call a competitor
GBP 285
average value of a domestic emergency glazing call-out including board-up and replacement
Set up Propel in 48 hours. No contract. No setup fee. See exactly how many glazing jobs have been slipping through.
Propel for glaziers
Stop losing emergency call-outs to missed calls