For Caravan Parks and Holiday Parks
You are on site, managing a touring pitch arrival, dealing with a hook-up issue, showing a family around the park. Your phone rings -- a potential guest calling at 7am to check August bank holiday availability. You cannot answer. They book somewhere that can.
Propel fixes this. Our AI receptionist answers every call, 24/7 -- including before you open, after hours, and during peak season. It checks your availability, takes enquiry details, and sends you a structured summary. You focus on running the park.
Bank holidays, summer season, half-term weeks -- these are the periods when every pitch is booked and every enquiry is gold. But they are also when you are at your busiest on site, unable to answer the phone. Each missed call in peak season is a lost booking worth GBP 200-500+.
And out-of-season enquiries are just as important. Families and touring couples research holidays months in advance. If they cannot get an answer quickly -- during their evening research window, at the weekend -- they move on to parks that can respond.
Bank holidays, half-terms, summer peak -- when every pitch is valuable and every missed call is a lost booking
Families browse parks in the evening and at weekends -- when your office is closed but their enquiry is hot
Caravan clubs, walking groups, touring clubs -- high-value block bookings worth GBP 1,000+ that need a fast, knowledgeable response
Pitch reservations made months ahead -- the enquiry is active now but the booking window is narrow
Propel AI answers every call, 24 hours a day, 7 days a week -- including bank holidays, Christmas, and the January booking rush. It understands caravan park terminology, checks your pitch availability against your booking system, and captures the details that matter. You get the enquiry summary; they get an immediate, professional response.
You open at 9am but families are calling at 7am to check availability for this weekend. The AI answers immediately, checks your calendar, and captures the enquiry -- no call goes unanswered because of your opening hours.
August bank holiday weekend -- every pitch is full, your team is flat out on site. Meanwhile 30 calls come in asking about next available dates. The AI handles all of them, filters for real opportunities, and flags only the bookings you can take.
The Caravan Club calls about a rally. The walking group wants a block booking for 20 pitches. These are high-value enquiries worth GBP 1,000+ that need a fast, confident response -- and they will not wait for you to call back.
Families do their holiday research in the evening and at weekends. That is exactly when your office is closed. Propel covers these windows so you never miss a booking enquiry from a family in their research window.
The AI can be connected to your booking system to check real-time pitch availability. It answers availability questions directly, reducing the number of calls that need your team to call back with a yes or no.
Glamping pods, shepherd huts, safari tents -- these higher-margin pitches generate a lot of specific questions about what's included, what to bring,pet policies. The AI handles the routine questions and flags the enquiries worth your time.
43%
of holiday park enquiries are made outside office hours
68%
of families book their holiday within 7 days of first enquiry
GBP 340
average revenue per touring pitch per week during peak season
Set up Propel in 48 hours. No contract. No setup fee. See exactly how many holiday enquiries have been slipping through.
Propel for caravan and holiday parks
Stop losing bookings to missed calls