AI Answering for Decorators | Capture Every Enquiry Between Jobs

You're mid-way through a lounge. Phone rings. You don't pick up — you're covered in paint. They call a decorator down the road. You just lost a £2,000 interior job because you couldn't answer your phone for 20 seconds.

Propel AI answers every call, 24/7. It captures the property type, rooms to be painted, approximate size, preferred timeline, and the caller's contact details. You get a clean SMS summary the moment the call ends — ready to call back with a quote.

What Propel AI Handles

  • Answers every call instantly — rings once, then AI picks up
  • Captures rooms requiring work and property type
  • Gathers approximate timeline and budget range
  • Records access notes and parking information
  • Sends the caller an SMS with your contact details
  • Transfers to you if the caller presses 1

Decorator Specific Pain Points

  • Can't answer calls when you're on a ladder or hands are occupied
  • Price shoppers call multiple decorators — first to call back wins
  • Small jobs lost because you didn't have time to answer
  • No system for tracking which enquiries convert to jobs
  • Mix of residential and commercial clients hard to manage
  • Leads come in at odd hours between jobs

The Numbers

58%
of homeowners call at least 2 decorators before booking
£1,200
average interior painting job value in the UK
3x
more likely to win the job if you call back within 2 hours

How It Works

  1. Call comes in — AI greets with your business name, asks how it can help
  2. Details captured — Property type, rooms, approximate size, timeline, and budget
  3. Instant SMS — Caller gets your contact details while you're finishing the job
  4. Summary to you — Full enquiry lands in your dashboard, searchable by area
  5. Callback with context — Call back with all the details already to hand

FAQ

Can it handle both residential and commercial callers?

Yes. We customise the script to route based on enquiry type — residential (rooms, timeline, budget) or commercial (office, shop, site address, PO required). Both flows capture everything you need to quote.

What if I'm in a client's home and can't talk?

The AI handles the entire call. You get a text summary after — room by room details, budget range, timeline, contact number. Call back when you're back in your van or between jobs.

What if I want a call transferred?

Callers can press 1 at any time to be transferred. The AI will introduce the caller and their enquiry before connecting — so you can decide whether to take the call.

Stop losing painting jobs to missed calls

Book a free 20-minute call to see how Propel AI works for decorators.

Book a Free Call →