AI Answering for Chimney Sweeps | Book More Jobs Between Appointments

You're on a roof. Phone rings. It's a homeowner wanting to book a sweep before winter. You let it go to voicemail. They book someone else. You just lost a £120 chimney sweep job.

Propel AI answers every call, 24/7. It captures the property type, fuel type, sweep type required, and preferred dates — then sends you a full SMS summary so you can call back with a booked slot.

What Propel AI Handles

  • Answers calls instantly — rings once then AI picks up
  • Captures property type: cottage, terrace, period home, new build
  • Records fuel type: wood, coal, gas, multi-fuel
  • Gathers sweep type: standard, full, certificate, smoke test
  • Notes preferred dates and availability window
  • Sends you a full SMS summary after every call

Chimney Sweep Specific Pain Points

  • Phone rings when you're on a job or driving between calls
  • Booking enquiries spike in autumn — easy to miss when busy
  • No system to capture enquiry details when you can't talk
  • Seasonal demand makes staffing for phone answering inefficient
  • Homeowners want quick responses or they move on
  • Voicemail doesn't capture the right details for booking

The Numbers

75%
of chimney sweep bookings happen Sept-Nov
£120
average chimney sweep job value in the UK
24hr
window before most callers book with a competitor

How It Works

  1. Call comes in — AI greets with your business name, asks about the property
  2. Details captured — Property type, fuel type, sweep type, preferred dates
  3. Instant SMS to you — Full enquiry summary while you're finishing the job
  4. You call back — Confirm slot and send a booking confirmation text
  5. Repeat callers love it — AI remembers repeat customers if you add them to your list

FAQ

Can it handle commercial enquiries like pub chimney sweeps?

Yes. We customise the script to capture commercial details — pub name, address, number of flues, any Health & Safety requirements. Commercial clients expect fast callbacks, and AI ensures you never miss one.

What if I want to handle the call myself?

Callers press 1 at any time to be transferred directly to your mobile. The AI introduces the caller and their enquiry before connecting so you can decide whether to take the call.

What about repeat customers?

If you keep a customer list in your dashboard, the AI can recognise returning callers and skip the qualification questions — confirming the booking details and noting any changes to the property since the last visit.

Stop losing autumn booking enquiries

Book a free 20-minute call to see how Propel AI works for chimney sweeps.

Book a Free Call →