For Carpenters, Joiners, and Cabinet Makers
A homeowner calls at 2pm asking about fitted wardrobes in a 4-bed new build. You are mid-hanging on a job 20 minutes away. You do not answer. They call three other carpenters. The first to call back with a price gets the job.
Propel fixes this. Every call answered, every project details captured, every quote opportunity actioned — while you are on the tools.
Carpentry and joinery is a competitive local trade. When a homeowner needs a bespoke fitted wardrobe, a stair handrail, or a complete loft conversion, they call around and choose the first carpenter who gives them a clear price and availability.
The nature of the work means you are on site — measuring, cutting, fitting, finishing — and you cannot answer the phone. But quoting is a significant part of winning work in carpentry, and missed calls mean missed opportunities to price a job before your competitor does.
A single fitted wardrobe job is worth £2,000–£8,000. A kitchen diner fit-out can be £10,000–£25,000. Missing one enquiry is not just losing a phone call — it is losing the chance to price a significant project.
When a potential customer calls about a carpentry or joinery project, Propel captures the key information you need to produce an accurate quote — project type, location, rough scale, timeline, and current status of the property.
Not every call is a quote request. Here is exactly what Propel handles while you are on a job:
Most carpenters and joiners charge between £40–£80 per hour. But not all calls are hourly-rate work. Some are project quotes worth thousands. A missed fitted wardrobe job at £4,000 is not just a lost day of labour — it is the margin on three to four weeks of work.
The average carpenter misses 2–3 quote enquiries per week that they never hear about. At an average project value of £2,500, that is £5,000–£7,500 per week in lost project value. Propel ensures you capture every opportunity to quote.
"I was fitting a kitchen when a developer called about a 6-unit new-build project — about £30,000 of work. Voicemail. I called back two hours later and they had already given the job to someone else. Since Propel, I have not missed a commercial enquiry. Last month I quoted on four big projects I would never have known about."
— Carpenter and joiner, Surrey
Can Propel give a quote over the phone?
Propel captures the project details so you can produce an accurate quote. For smaller jobs with standard pricing, it can share indicative rates based on your configured pricing.
What if a potential customer is mid-renovation and needs someone urgently?
Propel captures the urgency and property details, then triggers an immediate SMS alert so you can call back and secure the work before your competitor.
Can it handle commercial developer enquiries?
Yes. Commercial calls — developers, estate agents, property managers — are captured with company details, site address, and project scope for targeted commercial quotes.
What if the caller is not sure what they need?
Propel is trained to ask the right questions to qualify scope — room by room, project type, dimensions where known — giving you enough information to make a callback worthwhile.
Every missed enquiry is a project you never got to price. Propel captures every call so you can be the first to quote — even when you cannot answer.