AI Answering for Builders | Never Miss a Site Inquiry, Even When You're On-Site

You're on a roof. Phone rings. It's a homeowner who wants a quote for a 4-bed extension. You let it go to voicemail. They call three other builders. One picks up. You just lost a £25,000 job.

Propel AI's voice assistant answers every call, 24/7, even when you're up a ladder. It captures the project details, asks the right questions, and books a callback slot directly into your calendar — so you can ring them back when you're back on the ground.

What Propel AI Handles

  • Answers calls instantly — rings 1-2 times then AI picks up
  • Qualifies the project type: extension, renovation, new build, repair
  • Gathers budget range and timeline
  • Books a callback slot into your diary
  • Sends SMS follow-up with your contact details
  • Transfers to you if it's urgent

Builder Specific Pain Points

  • On-site all day — phone goes unanswered
  • Won't pick up for unknown numbers
  • Lost leads from competitors who answered faster
  • No system for capturing enquiry details
  • Time wasted on price enquiries that go nowhere
  • Working via referrals but want more inbound leads

The Numbers

21%
of calls from unknown numbers go unreturned within 24 hours
£850
average value of a residential extension quote
3x
more likely to win the job if you call back within 2 hours

How It Works

  1. Call comes in — AI answers in under 2 seconds with your business name
  2. Lead qualification — Asks about project type, size, timeline, and budget
  3. Availability check — Asks when works best to call them back
  4. Booking confirmed — SMS sent to lead with your number and a reminder
  5. You call back — With full context from the AI note in your dashboard

You finish the job, check your dashboard, and call the lead back with all the project details already captured. They're impressed you called so fast. You get the job.

FAQ

Will it work with my existing phone number?

Yes. Propel AI forwards calls to your number and answers before it rings through — or can replace your number entirely with a dedicated AI line. Most builders keep their existing number and add AI answering as a second line.

What if I'm in the middle of a job and need to answer?

You can press 1 at any time to be transferred directly to your mobile. The AI will read out the caller's details in real time so you can decide whether to pick up.

Can it handle a call while I'm on a lift?

Yes. Calls are handled entirely by AI — no app or action needed on your end. It captures everything and sends you a summary the moment the call ends.

How does it know what to ask?

We build a script specific to your trade and project types. For builders, it knows to ask about: project type (extension, loft conversion, new build), approximate size (number of bedrooms or sq ft), timeline (when do they want to start), and budget range. You approve the script before it goes live.

Ready to stop losing leads to voicemail?

Book a free 20-minute call to see how Propel AI works for builders.

Book a Free Call →